These Terms of Service (“Terms”) apply when you use the StyleFrame AI virtual try-on (“the Service”), operated by TWIST DIGITAL (PRIVATE) LIMITED (“we”, “us”, “our”), a company registered in Sri Lanka. By using the Service you agree to these Terms.
They are written to be read. Where a clause matters more than the others, it is called out rather than buried.
What the Service is#
You scan a QR code on a garment’s tag, add a photo of yourself, and we generate a picture showing roughly how that garment might look on you. That picture is the whole Service.
It is a visual aid for deciding whether something is worth trying on. It is not a fitting service, a measurement service, or a guarantee about the garment.
Us, and the shop you are standing in#
The shop is a separate, independent business. We provide the try-on software; the shop owns the garments, sets the prices and makes the sale.
- Anything about the garment itself (its price, its availability, its actual size, fabric or condition, returns and refunds) is between you and the shop. We are not a party to that sale.
- Anything about the try-on itself (the photo, the result, this website) is between you and us.
Who may use it#
The Service is intended for adults and is not directed at children. If you are under 16 (or under the age at which you can consent to online services where you live, if that age is higher), please do not use it.
You may only upload a photo of yourself, or a photo of another person who knows about it and has agreed. Never upload a photo of a child.
The result is generated by AI#
We label the result as AI-generated where you see it, and these Terms say the same thing, because being clear about it is a legal obligation as well as an honest one.
The result is an approximation of appearance only. It can get things wrong, and routinely does: the drape of a fabric, the exact colour, the pattern, the way a garment sits on your particular body, the length, and the fit. It is not a size recommendation and must not be used as one.
Do not rely on a generated image for any decision that matters beyond “is this worth taking to the fitting room”. Check the garment itself, and the shop’s own size guide, before you buy.
Your photo, and what you are agreeing to#
To generate a try-on we need to process the photo you provide. By uploading one you are asking us to do that, and agreeing that we may send it to the AI providers named in our Privacy Policy for that single purpose.
- We do not use your photo to train any AI model, and we do not sell it.
- Ordinary in-store use needs no name, email address, phone number or account. The Kandy Silks public demo requires a verified Sri Lankan mobile number and gives that number three lifetime successful try-ons.
- Your photo is deleted automatically within an hour, and sooner if you choose “Start over”.
You can stop at any point. Closing the page or choosing “Start over” ends the session and removes what was uploaded. Our Privacy Policy explains exactly what happens and for how long.
What you must not do#
You agree not to use the Service to:
- Upload a photo of any person without their knowledge and agreement, or any image of a child.
- Upload content you do not have the right to use, including photographs and garment imagery belonging to someone else.
- Create content that is unlawful, defamatory, harassing, sexually explicit or hateful, or that infringes anyone’s rights.
- Create a misleading image of a real person, or present a generated image as a genuine photograph.
- Attempt to identify, track or surveil anyone.
- Probe, interfere with or attempt to bypass the Service’s security, access controls or usage limits, or use it through automated means.
We may stop a session, or block access from a device or a shop, where we reasonably believe this clause is being broken. You must not use the Service to violate any applicable law, infringe the rights of another person, interfere with the security or operation of the Service, circumvent technical restrictions, or use the Service in a manner that could reasonably expose us, our service providers, shops or other users to legal, security or operational risks. You must not attempt to reverse engineer, copy, extract or exploit the underlying software, models or systems, except to the extent that applicable law prohibits the restriction of such activity.
Who owns what#
You keep every right you already hold in the photo you upload. We claim no ownership of it, and none of the generated result.
You give us a narrow licence to process your photo solely to run the Service for you: to transmit it to our AI providers, generate the result, and show it back to you. That licence ends when the image is deleted, which is within the hour.
You are responsible for how you use a result you download or share.
Availability, and things changing#
The Service is provided on an “as is” and “as available” basis. It depends on third-party AI providers, on a shop’s own catalogue being correct, and on a network connection in a shop, so we cannot promise it will always work or always be available.
Features may change, be limited or be withdrawn. Each shop also sets a daily limit on how many try-ons it will run, so the Service may be unavailable in a particular shop on a particular day. The Service may be affected by maintenance, technical failures, network interruptions, security incidents, changes to or interruptions of third-party services, or other circumstances beyond our reasonable control. We may modify, suspend or discontinue all or part of the Service where reasonably necessary for operational, security, legal or commercial reasons, subject to applicable law. Nothing in this clause excuses an obligation that cannot lawfully be excluded.
Our intellectual property#
The Service, including its software, design, wording and branding, belongs to TWIST DIGITAL (PRIVATE) LIMITED and is protected by intellectual-property law. These Terms give you no right to our trademarks or branding.
Our responsibility, and its limits#
Nothing in these Terms excludes or limits any liability that cannot lawfully be excluded or limited under applicable law, including liability for fraud or fraudulent misrepresentation, or for death or personal injury to the extent caused by negligence. Nothing in these Terms removes or restricts any mandatory consumer rights.
The Service is provided on an “as is” and “as available” basis to the fullest extent permitted by law. We do not warrant that the Service will be uninterrupted, secure, available at all times, error-free, compatible with every device, or that any generated image will be accurate, complete or suitable for a particular purpose. The Service is an AI-generated visual aid only. Generated results may materially differ from the actual garment, including its fit, size, colour, pattern, drape, length or appearance. You must not rely on a generated image as a measurement, sizing recommendation, product description, guarantee of fit, or substitute for inspecting the garment or consulting the shop’s size information.
To the fullest extent permitted by applicable law, we will not be liable for any indirect, incidental, special, exemplary, punitive or consequential loss, loss of profits, revenue, business, opportunity, goodwill, anticipated savings, data or use, or for loss arising from a purchasing decision made in reliance on a generated image or from a shop’s products, stock, pricing, sales, returns or refund policies.
To the fullest extent permitted by applicable law, our total aggregate liability arising out of or in connection with the Service or these Terms, whether in contract, delict/tort (including negligence), statute or otherwise, shall not exceed the greater of (a) the amount, if any, that you paid directly to us for the specific use of the Service giving rise to the claim during the three (3) months before the event giving rise to the claim; or (b) LKR 10,000. If applicable law does not permit this cap to apply to a particular claim, the cap shall apply to that claim to the maximum extent permitted by law and shall not affect the remainder of this clause.
We are not responsible for failures, acts or omissions of independent shops, internet or telecommunications providers, hosting providers, or third-party AI and technology providers, except to the extent liability for the relevant matter cannot lawfully be excluded or limited. We do not control and are not responsible for a shop’s garments, product information, pricing, availability, sales, delivery, returns or refunds. You are responsible for your use of the Service and any result you download, retain or share, and for ensuring that your use of any image complies with applicable law and respects the rights of others. Nothing in this clause makes you responsible for loss caused by our own breach of a non-excludable legal duty.
These limitations apply only to the extent permitted by the law applicable to the claim. They do not limit rights or remedies that cannot lawfully be excluded or restricted, including mandatory consumer rights under the law applicable to you.
Your rights as a consumer#
If you are a consumer, you keep every right given to you by the mandatory law of the country you live in, and nothing in these Terms takes any of them away.
If you live in the EEA or the United Kingdom
You may bring proceedings in the courts of the country where you live, and the mandatory consumer-protection law of that country applies to you regardless of the governing-law clause below.
If you live in Sri Lanka
Your rights under the Consumer Affairs Authority Act are unaffected by these Terms.
Where the Service is offered#
The Service is offered to shops and shoppers in Sri Lanka. We do not target it at, or offer it to, people in other countries, though a page on this website may of course be read from anywhere.
Specifically, the Service is not offered to, and must not be used by, residents of the State of Illinois in the United States.
Ending your use#
You can stop using the Service at any time. A public-demo registration can be erased by contacting us at the address in our Privacy Policy. We may suspend or withdraw access where these Terms are being broken, where a shop’s subscription has ended, or where we need to protect the Service or the people using it.
Changes to these Terms#
We may update these Terms. The version number and the dates at the top of this page tell you which version you are reading and when it took effect. Continuing to use the Service after a change takes effect means you accept the revised Terms.
Governing law and disputes#
These Terms and any non-contractual obligations arising out of or in connection with them are governed by the laws of Sri Lanka, subject to any mandatory consumer-protection laws that apply to you and cannot lawfully be excluded.
If you have a concern or dispute, please first contact us at info@styleframe.fit and provide a short description of the issue and the outcome you are seeking. The parties shall attempt in good faith to resolve the dispute informally for thirty (30) days after written notice of the dispute, unless urgent relief is reasonably required. Subject to applicable law and the consumer-rights clause in Clause 11, any dispute, controversy or claim arising out of or in connection with these Terms or the use of the Service, including any question concerning their existence, validity, interpretation, performance, breach or termination, shall be referred to and finally resolved by arbitration under the Arbitration Act, No. 11 of 1995 of Sri Lanka, as amended or re-enacted from time to time.
The legal seat of arbitration shall be Colombo, Sri Lanka. The arbitration shall be conducted by a single arbitrator appointed by mutual agreement of the parties. If the parties cannot agree on an arbitrator within thirty (30) days after a written request for arbitration, the arbitrator shall be appointed in accordance with applicable Sri Lankan law. The language of the arbitration shall be English, unless the parties agree otherwise in writing. The arbitrator may award any remedy available under applicable law and shall give a reasoned written award. The award shall be final and binding on the parties, subject to any rights of recourse that cannot lawfully be excluded. The parties shall bear the costs of arbitration as determined by the arbitrator, having regard to applicable law and the circumstances of the dispute.
Nothing in this clause prevents either party from applying to a court of competent jurisdiction for urgent interim or conservatory relief, or from taking steps to recognise or enforce an arbitral award. Nothing in this clause prevents a consumer from bringing a claim before a court, regulator or other body where applicable mandatory law gives that consumer a non-waivable right to do so, or requires a dispute to be handled by a particular court, authority or procedure. If a dispute is not legally capable of being referred to arbitration, it shall be determined by a competent forum under applicable law.
Where the Service is offered to consumers in the United Kingdom, the European Economic Area or any other jurisdiction whose mandatory law gives consumers a right to bring proceedings in local courts or restricts mandatory arbitration, this clause applies only to the extent permitted by that law. It does not purport to waive those mandatory rights.
Suspension, misuse and security#
We may, acting reasonably and proportionately, suspend or restrict access to the Service, block a device or shop, or discontinue a feature where we reasonably believe this is necessary to address misuse, unlawful activity, a security risk, a breach of these Terms, a third-party provider requirement, or a risk to users or the Service. Where reasonably practicable, we will provide an explanation, unless doing so would compromise security, an investigation or the rights of another person.
Third-party services#
The Service may rely on or interact with third-party services, software, infrastructure or AI providers. Those services may be subject to their own terms, availability limits and privacy practices. We do not control third-party services and are not responsible for their independent acts or omissions, except to the extent applicable law provides otherwise. Any third-party terms or privacy information that apply to your use will be identified where required.
General terms#
If any provision of these Terms is found invalid, unlawful or unenforceable, it shall be modified to the minimum extent necessary to make it valid and enforceable, or severed if modification is not possible. The remaining provisions shall continue in effect. Our failure or delay in enforcing a provision is not a waiver of our right to enforce it later. You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign these Terms as part of a merger, reorganisation, sale of assets or transfer of the Service, subject to applicable law. These Terms, together with any policies expressly incorporated into them, constitute the agreement between you and us concerning the Service.
Events outside our reasonable control#
We are not responsible for delay or failure to perform caused by events beyond our reasonable control, including network or telecommunications failures, power outages, acts or omissions of third-party providers, government action, natural disasters, civil disturbances or other events beyond our reasonable control. This clause does not excuse any obligation that applicable law does not permit us to exclude.
Contact#
TWIST DIGITAL (PRIVATE) LIMITED, No. 237/4, Polhengoda Road, Colombo 05, Sri Lanka. Registered in Sri Lanka, company number P V 00310542.
Questions about these Terms: info@styleframe.fit.
Something here unclear, or not what you expected?
We would rather fix the wording than have you guess at it.